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This was my first experience purchasing a used car, and also only the second car I’ve ever owned. I had the same car for 10 years and it was time to change it. I did my research and came across a beautiful white 2018 Mercedes C300 on AutoBase. From the time my dad and I contacted Tim, we had nothing but exceptional service. So easy to communicate with. We never felt pressure to purchase which was a nice change to be honest. He was super patient with all of our questions and inquiries, and knowledgeable about the cars we looked at. Their car inventory is beautiful (All Mercedes, Audi, and BMWs) They’re all in great shape, and the detailing is solid. On the dashboard of each car, there’s a few papers including car information, pricing, and CARFAX report (the transparency was appreciated)! Within a day we came back and purchased the car and I could not be happier! Honestly, the car looks and runs amazing. He even threw in a few extra things for us at the end. We never felt rushed, and we left as happy customers! I wouldn’t hesitate to come back again and would recommend them tomorrow friends and family. Thank you Tim and everyone at AutoBase!! I don’t normally leave reviews unless I’m really impressed so do yourself a favour and check them out!
a month ago
Tim was awesome!! Just got my first car here, and the customer service was great. They were very knowledgeable and efficient when getting things done. Highly recommened to everyone!!
6 months ago
Highly recommend this place. Beautiful show room! My whole experience was fun and non-intimidating .. as it should be, but unfortunately isn’t always the case with some dealerships. I saw my dream car on Auto Trader, made an appointment, and second visit left with my car. Timothy is personable and was extremely helpful and patient with all of my questions and covering details of the car and warranty. As a customer, it’s nice when your questions are encouraged and you are treated so well!!
8 months ago
Nothing short of amazing customer service and knowledge. I stumbled upon this dealer from a social media post and didn’t know what to expect. Tim was fantastic to deal with and was upfront and straightforward. His personable approach and “no pressure” attitude really makes you feel comfortable. He was more then fair with our trade and helped select the best vehicle for my daughter. The show room was super clean and all the vehicles on display had info right there with nothing to hide. I strongly recommend you come check these guys out. You won’t be disappointed!
8 months ago
Amazing staff with a wide variety of cars to choose from in their beautiful showroom. Timothy was extremely helpful in helping me find a car that was right for me. He was very knowledgeable about all the brands they carry, and the different features between each model. Very easy going, and friendly. As you can tell by the many positive reviews, this dealer is amazing and trustworthy. Before buying a new car, you NEED to contact autobase and see how they can help you.
a year ago
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